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Amazing Feedback

At White Insurance Agency, we exceed expectations.

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A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At White Insurance Agency, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

My experience working with Adam, Robin and the rest of the White Insurance Agency team has been incredibly positive. I own a business that is very unique and doesn't fit into the standard categorization and classification that most businesses fit into. When relocating to the western North Carolina area, several insurance agencies I reached out to were not interested in working with my business because of the challenges that our "out of the box" business creates. The folks at White Insurance were happy to take on these challenges and have provided my company with excellent service and prompt and friendly communication for the past 8 years.

Anna B.Marion, NC

We have been with White Insurance Company for 20+ years now. Being mostly a commercial sub-contracting company we have some unusual insurance requirements at times. David Queen and Michele Minton have always been there to answer all our questions and help us get the coverage required. Both are very knowledgeable in all aspects of our industry and have always met or exceeded our expectations. I would highly recommend any company in the commercial construction industry use White Insurance Company for all the insurance needs.

Derrick H.Candler, NC

I have never had a company that is as professional. The staff that I deal with is Robin Melton and Adam Payne. They are so helpful and they really know the business. If you have questions, they have the answers. Besides being my agent on two different commercial accounts, I now have a friendship with these agents. They work so hard to fit you with the insurance company that works best for your business. I would highly recommend White Insurance to anyone.

Kathy C.Asheville, NC

White Insurance has been a great source for all of our insurance needs for over 11 years. Wes and David are always quick responders to any questions or help we may have in regards to both our medical and building insurance. We appreciate all they do to make our business better.

Cindy and Clay H.Black Mountain, NC

White Insurance has been providing my health, home and auto insurance for over a decade. I'm extremely pleased with the service I've received and the fact that their knowledgeable and professional agents consistently strive to find the best rates and policies to meet my specific insurance needs.

Mary H.Black Mountain, NC

Among the many bits of advice, my father gave me over 60 years ago was to be sure I always did business with an Independent Insurance Agency.

Now in a high tech insurance market where companies have cute TV animals looking out primarily for the company, this is truer than ever. We have been with White Insurance for the nearly two decades we have been in Black Mountain. They are the best. They have always looked out for me first in cost and service.

Beau and Kay B.Black Mountain, NC
Read More Reviews


Elizabeth W.Customer since 2021

“Great customer service and I love that they are local”

Isabel P.Customer since 2021

“Outstanding service”

Edward P.Customer since 2023


Stacey L.Customer since 2023

“Ease of doing business and my agent is excellent with keeping me informed on my policy”

Robert A.Customer since 2022


Allyson S.Customer since 2022


Christine O.Customer since 2021

“Becky was quick to understand my needs and help me to select a health insurance which met my needs. When I need information, she gets back to me immediately and answers my concerns.”

Kathryn (Kathi) B.Customer since 2022


Roger S.Customer since 2022

“Becky is amazing”

Elizabeth W.Customer since 2022

“Becky is knowledgeable n helpful. Responds quickly. Even tho I live in Asheville it's worth a visit n all questions can be addressed by phone or email. Very happy!”

Elisabeth K.Customer since 2023


Don H.Customer since 2021


Samantha P.Customer since 2020

“Rob and Carissa are knowledgeable, personable and always quick to help! Best Agent out there!!”

Amber N.Customer since 2021

“Great service and great selection of products.”

Barrett M.Customer since 2021

“The folks at White Insurance are trustworthy, friendly, and have my utmost confidence. I highly recommend them!”

Emily B.Customer since 2020

“Friendly staff. Accessible if I need to ask a question for clarification. Price of insurance good”

Delores S.Customer since 2023

“Becky was extremely helpful and knowledgeable helping us find a new insurance plan!”

Lolly H.Customer since 2022

“Very likely and I have recommended to friends”

Brian O.Customer since 2022

“Becky Durham is someone I can count on to help me bnavigate insurances. I highly recommend.”

Karen M.Customer since 2022


David W.Customer since 2021


Michael W.Customer since 2021

“Everyone at White Insurance is professional, knowledgeable and respectful!”

A client in AshevilleCustomer since 2020

“Always receive professional, friendly service on all my insurance needs. Highly recommend.”

John S.Customer since 2020


Karl K.Customer since 2021


Hector D.Customer since 2021


Phillip B.Customer since 2022


Curtis P.Customer since 2021


William Q.Customer since 2022

“Rob, Carissa and Gretta!”

Brandi H.Customer since 2021

“Great insurance and price!”

David D.Customer since 2022


Brent B.Customer since 2021

“Set up individual meet sessions with your clients to discuss individual needs and or concerns.”

Robert D.Customer since 2020

“Our agent Cheryl is wonderful to work with and very knowledgeable.”

Mark P.Customer since 2020

“Very responsive and helpful!”

Brian H.Customer since 2020

“Easy to work with and low rates”

Bryan B.Customer since 2021

“When I ask a question, I get an answer very promptly. When I need an insurance certificate sent to a company, it happens right away. When I have any issues whatsoever, I have always gotten a solution right away from White Insurance. They are extremely responsive and very oriented to helping me.”

Scott B.Customer since 2021

“They also answer your questions fast and provide paperwork fast.”

John U.Customer since 2022

“Cheryl’s always on top of things! Thank you for great customer service!”

Peter K.Customer since 2021

“Good people fair pricing and they do what they say they'll do.”

William P.Customer since 2022


Barbara B.Customer since 2021

“helped me decide on best insurance for me”

Clyde D.Customer since 2020

“Every need has been immediately and professionally met.”

James W.Customer since 2022


Brian K.Customer since 2021


Maureen M.Customer since 2020

“My agent was great and explained everything clearly.”

Tzena K.Customer since 2023

“Most friendly staff with great customer service. I will use them for all my insurance needs!”

Carissa A.Customer since 2022

“Wes has help me every time that I have needed help. In a very quick and timely manner. I am not very computer sauvy. Wes has always help me renew my coverage. I appreciate that so much.”

Rita H.Customer since 2020

“Keshia has always been so helpful with my insurance needs and always gets back to me promptly.”

Nadia S.Customer since 2022

“Agent responded quickly to my needs. She was both personable and professional. Very knowledgeable and answered my questions.”

Jodie K.Customer since 2022


John S.Customer since 2022

“No feedback because I would not wanted it shared.”

Nancy A.Customer since 2022

“You always got back with us when we were switching companies and made it easy.”

Harry M.Customer since 2022

“They are always attentive and quick to respond.”

Carole O.Customer since 2020

“We are new clients and Keisha has been helpful in getting us house and auto insurance. Been a smooth transition.”

Charles R.Customer since 2020


Quinten B.Customer since 2022

“We have been very pleased with the service provided by White Insurance. They are prompt, accurate, and always willing to help. Keshia has been great to work with!”

Mindi M.Customer since 2023

“Quick response, good prices, very friendly”

David B.Customer since 2023

“They were very responsive to my questions, provided options and clarifications, and the sign-up/enrollment was easy.”

Todd C.Customer since 2023


Cheryl W.Customer since 2022

“Clearly explains options and costs. Always available.”

Dave N.Customer since 2021

“I like that you represent different insurance companies. Also glad you insure motorcycles and campers.”

Jamie S.Customer since 2021

“I found them to be very helpful when I was researching a supplement to go with medicare”

AnonymousCustomer since 2021


Michael H.Customer since 2022

“Just signed up with you but have had a positive experience so far”

Helen L.Customer since 2023

“Good communication and fair prices.”

Randy G.Customer since 2023

“My initial experience went smoothly. I received advice as to what I had requested. A recent follow-up also was handled efficiently.”

Rod A.Customer since 2021

“Donna Davis does a great job of following up with folks. Thanks!”

Troy B.Customer since 2021

“The rates are great. There is always advanced and consistent communication when there have been changes in policies, prices, or personnel. They have been really kind when I have questions and a pleasure to work with.”

Victoria R.Customer since 2021


Jordan H.Customer since 2021
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White Insurance Agency has an amazing reputation. We do the right thing, treat people the right way and ensure you have the insurance you need.

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